Frequently Asked Questions

How much do you donate to pug rescue?

We donate 10% of every sale to the Pug Rescue of Austin and have contributed a portion of our proceeds to dog rescue organizations since the brand was founded. 

What is your shipping policy?

Orders are usually shipped out within 3-4 days with the exception of holidays, which may take slightly longer. A tracking number is sent with every order.

What is your return policy?

We offer refunds or replacements within 30 days of receiving your order. To initiate a return/refund, contact us at hello@peppypugcoffee.com. Refunds go back to the original payment method. Thank you for supporting pug rescue! 

Can I buy your coffee in stores?

We only sell Peppy Pug Coffee online. Thanks for asking! 

Who is Peppy Pug?

Peppy Pug is a real pug living in Austin and the inspiration behind the brand. You can check her out on Instagram and Facebook at @peppypugcoffee. 

How is your decaf coffee treated?

Pretty well, we think! Our decaf coffee is processed using the Swiss Water® method preserving the natural flavor of the beans. 

© 2024 Peppy Pug Coffee